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Shipping policy

Shipping methods, delivery time and transportation

Shipping options may vary depending on the time of order, delivery address, and availability of items.

ZONE

SHIPPING COSTS

ESTIMATED DELIVERY TIME

Peninsula

3.95€  *GRATIS A PARTIR DE 50

2-3 WORKING DAYS

(ESTIMATED TIME FROM ORDER CONFIRMATION)

Balearic Islands

5.95€ *FREE FROM 150

2-3 WORKING DAYS

(ESTIMATED TIME FROM ORDER CONFIRMATION)

Canary Islands 28€  *GRATIS A PARTIR DE 150€

3-5 WORKING DAYS

(ESTIMATED TIME FROM ORDER CONFIRMATION) *REVIEW INFORMATION REQUIRED FOR CUSTOMS CLEARANCE.

Rest of the World

*Los envíos internacionales pueden quedar condicionados por los costes de cada país, nos pondremos en contacto contigo antes de realizar tu envío. 


10-15 WORKING DAYS

(ESTIMATED TIME FROM ORDER CONFIRMATION)

 

ONLINE OPENING HOURS SEE IOU

Monday to Thursday from 9h00 to 18h30

Friday from 9h00 to 13h00

 

Home delivery:

1. Spain - Peninsula:shipments are FREE from 50€. Orders under 50€ are charged 3.95€

- Shipments take 2-3 working days from order confirmation. If the order is placed outside online hours or during weekends or holidays, we will prepare it the next working day.

2. Spain (Balearic Islands): Shipping is FREE for orders over 150€. Orders under 150€ will be charged 5.95€.

-Shipments take 2-3 working days from order confirmation.If the order is placed outside online hours or during weekends or holidays, we will prepare it the next working day.

3. Spain (Canary Islands): Shipping is FREE for orders over 150€. Orders under 150€ are charged at 28€.

- Shipments to take 3-5 working days from order confirmation. If the order is placed outside online hours or during weekends or holidays, we will prepare it the next working day.

*Important: for shipments to the Canary Islands it is necessary for the customer to send us an e-mail to seeiou.online@gmail.com after placing the order indicating your ID to include it in the invoice in order to carry out the customs procedures. In the event that the customer has not provided us with the DNI and does not respond to our e-mails or calls to request the information the order will be canceled and will be notified by e-mail.

4. Europe & Rest of the world: 

- Depending on the country of destination the shipping time is 7 - 10 working days. If the order is placed outside online hours or during weekends or holidays, we will prepare it the next working day.

*Important: for international shipments it is necessary for the customer to send us an e-mail to online@seeiou.com after placing the order, indicating your ID number or an identity document in order to include it in the invoice for customs clearance. In the event that the customer has not provided us with the ID card provided us with the ID card and does notIf the customer does not respond to our e-mails or calls to request the information, the order will be cancelled and the customer will be notified by e-mail.

*During Christmas and sales or promotions (Black Friday) the delivery time may be longer than usual. If you have any questions, you can contact us by whatsapp: +34 624 403 970 or by email: seeiou.online@gmail.com